Whitepapers

How To Choose An Online Community Platform

CourtneyTaylor — Mon, 27 Oct 2008 07:30:03 GMT

Analyst research estimates the social computing industry will grow at a rate of 40% every year over the next five years. You know you need a social network but don’t know where to start. What questions do you ask when choosing the best platform? Do partner channels matter? Are all community platforms brand agnostic? In the following document, we discuss a step-by-step approach to helping you choose an online community platform that best meets your digital marketing needs.

More can be found here: http://communityserver.com/learn-more/white-papers/

Community Server Overview

cnorman — Thu, 27 Dec 2007 20:28:18 GMT

This PowerPoint provides a high-level overview of Community Server. This is the same slide deck used by Telligent to discuss Community Server with prospective customers. If you would like more information or to schedule a walk-through, please contact sales@telligent.com

Community Server 2007 Licensing Guide

rhoward — Mon, 12 Feb 2007 17:05:17 GMT

This document details the changes and availability for Community Server 2007 as well as details on how current purchases are upgraded to Community Server 2007.

Community Server 2007 Licensing Guide

rhoward — Fri, 09 Feb 2007 18:40:42 GMT

This document details the changes and availability for Community Server 2007 as well as details on how current purchases are upgraded to Community Server 2007.

Community Server Evaluation Guide

rhoward — Wed, 24 Jan 2007 19:28:13 GMT

This 45+ page document provides an overview of Community Server capabilities as well as answers some frequently asked questions.

Work Samples

rhoward — Mon, 27 Nov 2006 19:13:14 GMT

Work samples of Community Server sites.

Communities of Practice

rhoward — Wed, 05 Jul 2006 16:45:43 GMT

Communities can help organizations become more agile and responsive to customers needs by providing knowledge experts with a forum for sharing their expertise.

Solving the Challenge of Email Discussions

rhoward — Fri, 30 Jun 2006 20:02:34 GMT

Many organizations use email as the primary communications tool to share and collaborate. Email discussions groups, also known as email lists or discussion lists, are commonly used within organizations to facilitate virtual group discussions. Whether it be a church group discussing their next meeting or an enterprise business discussing new product plans email is an easy and convenient way to share ideas.

The challenge with email is the inability to search or archive messages centrally, typically the participants maintain their own copy of all messages. New members joining the discussion have to ask questions previously answered because there are no tools to allow them to search for previously discussed topics. Overtime the initial value of the email discussion group fades as the original members grow frustrated and disinterested with repeatedly addressing the same questions.

Solutions to this problem can be found today in public tools, such as those provided by Microsoft’s MSN Communities tools or Google’s Google Group tools. In addition to email, both of these solutions enable web based tools for participating in web discussions, as well as search tools and automatic archiving. The challenge with both of these offerings is the risk of storing sensitive content on these publicly accessible servers.

Community Server, a collaboration platform built by Telligent, is designed to solve these challenges and more. The Mail Gateway capability of Community Server enables the ability to add email archiving tools to an organization quickly and easily.

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www.communityserver.org
sales@telligent.com
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