Search not working

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Mark Monica Posted: Mon, Apr 2 2007 4:37 PM

After upgrading from Beta 1 to Beta 2, indexing for searches appears to no longer work.  Searches return matches from old posts, not the newer ones.

I'm running CS on a Windows 2003 fully patched box connected to a remote SQL2005 SP2 data back end.  Posting from the site, Word 2007, or LiveWriter makes no change either.

Has anyone else experienced this?

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I have not experienced this before, but I do have a few ideas for how to check/solve the issue.

You should first check to see if the new posts are marked as indexed and are just not being included.  You can do this by querying the cs_Posts table and look at the new posts to see if their IsIndexed flag is 1 (has been indexed) or 0 (has not been indexed).  If they are all marked as being indexed you can truncate the IsIndexed flag so that they are all 0 and indexing will begin again on the new site.

Also, you should verify that the SearchBarrel Indexing tasks are operational.  You can look at the jobs report or in your communityserver.config file to see if these tasks are installed and runnable.

Please let me know if this helps, 

Wyatt Preul
Wyatt - The Geek Cowboy

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Wyatt,

Thanks for the help.

I checked and the IsIndexed flag column was "mixed".  Some were flagged and some weren't but I cleared them all anyway.  The SearchBarrel items exist in the site config but apparently is not working?

Mark 

Wyatt Preul:

I have not experienced this before, but I do have a few ideas for how to check/solve the issue.

You should first check to see if the new posts are marked as indexed and are just not being included.  You can do this by querying the cs_Posts table and look at the new posts to see if their IsIndexed flag is 1 (has been indexed) or 0 (has not been indexed).  If they are all marked as being indexed you can truncate the IsIndexed flag so that they are all 0 and indexing will begin again on the new site.

Also, you should verify that the SearchBarrel Indexing tasks are operational.  You can look at the jobs report or in your communityserver.config file to see if these tasks are installed and runnable.

Please let me know if this helps, 

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Edoardo replied on Tue, Apr 3 2007 10:11 AM

I'm having the same issue and the SearchBarrel task look healty.
What can be causing this?

Bye.
Dodo.

Running CS 2008.5 SP1 (v4.1.31106.3070) on Windows Server 2008 RTM and SQL2005 w/SP2.

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Wyatt,

Still not working!

I've dug deeper but still have not resolved this issue.  I've done as you've suggested and it does not fix the search.  In addition I have:

  • Stopped and started the site
  • Restarted IIS from within manager
  • Restarted the machine
  • Cleared the IsIndexed column
  • Removed all rows from the cs_SearchBarrel table

All to no avail so far.

I created a simple test and it is appears to index it (IsIndexed = True) and the blog is:

Title = Search Test

Body = This is a search test with the word security in it.

Searching for the word security or word returns no matches.  Querying the cs_SearchBarrel table does not find security but does find word from another post but not this.

Another thing I think is a bug(?) is that if I'm on a blog entry page and I try to search from the topmost search box up in the header, clicking search does nothing.  Sorry to add to the mystery.  Trying to get to the bottom of this.

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The "bug" seems to be reproducible with this site.  Unless you have an unusually long thread timer for this sites jobs (been nearly an hour since I posted the previous post). 

A search for a word I used in the post below such as cs_SearchBarrel with today's posted date does not appear in the results. 

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I've been having this same problem with my site.  I have been holding off looking into it hoping that the instillation of the enterprise search module will fix things. 

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Beta 2 and what this site are running (probably Post Beta 2) contain the Enterprise Search but are not working.  Had you experienced this problem in CS 2.1 also?  I'm hoping that maybe Wyatt, Dave, Jose, or any of the Telligent crew might chime in on this.  So much of the community scene thrives off an accurate search. 

heilmanj:

I've been having this same problem with my site.  I have been holding off looking into it hoping that the instillation of the enterprise search module will fix things. 

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I haven't been using CS very long (I started with 2007 Beta 1) so I'm not how well the search worked before.  It is somewhat troubling if the search isn't working on this site (I've never run any tests myself). 

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I am sure they will nail this bug shortly.  The guys at Telligent are great.  I too am evaluating and hoping to purchase a license to get grandfathered in to the license agreement but wanted to test this new version.  Come on guys, make believers out of us and show us a fix. Devil 

Crunch time just before release and trying to stay on schedule.  Been there, done that.

heilmanj:

I haven't been using CS very long (I started with 2007 Beta 1) so I'm not how well the search worked before.  It is somewhat troubling if the search isn't working on this site (I've never run any tests myself). 

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I have tested your scenario locally and have been unable to reproduce the issue you are experiencing.  I was able to install a beta 1 site and indexing worked fine with the search barrel.  Then I upgraded the site to beta 2 and the search barrel continued to index new posts just fine.

Whenever you performed the upgrade did you copy over all of the files and run the update sql script ?  You may want to verify this, perhaps even perform the upgrade again.

Also, have you made any changes to either of the beta's that you are using, such as changes to the communityserver.config or siteurls.config or are you using any override configuration file?  Please let me know if you have made any changes to these areas. 

Please let me know this information as I am anxious to get this issue resolved.

 

Thank you for your patience,

 

Wyatt Preul
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Wyatt,

I will try the items you suggested but in the meantime, did you try searching for cs_SearchBarrel  in this forum?  This site will not show this despite the fact that I have that text as part of this thread.

Mark

Wyatt Preul:

I have tested your scenario locally and have been unable to reproduce the issue you are experiencing.  I was able to install a beta 1 site and indexing worked fine with the search barrel.  Then I upgraded the site to beta 2 and the search barrel continued to index new posts just fine.

Whenever you performed the upgrade did you copy over all of the files and run the update sql script ?  You may want to verify this, perhaps even perform the upgrade again.

Also, have you made any changes to either of the beta's that you are using, such as changes to the communityserver.config or siteurls.config or are you using any override configuration file?  Please let me know if you have made any changes to these areas. 

Please let me know this information as I am anxious to get this issue resolved.

 

Thank you for your patience,

 

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Yes we recently fixed the indexing on this site.  It will take a little while for the post to become indexed because the indexing service has to catch up.

Thanks,

Wyatt Preul
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Wyatt,

  1. Reran the scripts as you asked. I had run them when I upgraded from Beta 1 to Beta 2.
  2. SiteUrls.config is OEM.
  3. communityserver.config - made only one change to update       <Thread minutes="5">   for the purpose of speeding up the indexing to make sure it did it more often.  Reloaded original and restarted.

Still does not work on my site.  I still cannot find words in posts right here on your own Community Server site as mentioned in previous post.

Mark

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Does this mean that there was a Beta 2 bug then if the "indexing" had to be updated? 

Wyatt Preul:

Yes we recently fixed the indexing on this site.  It will take a little while for the post to become indexed because the indexing service has to catch up.

Thanks,

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