Double Email Alerts

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jstengel Posted: Mon, Mar 31 2008 6:02 PM

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I committed the "cardinal sin" and made one final tweak before going on vacation for a week...

As a result, anytime a new message is posted in a forum, each subscriber to the forum gets to email messages about the post.  The message is only posted once in the database--only multiple emails are being sent out.

Any ideas what I might have done? 

What files trigger this task?

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Alex Crome replied on Mon, Mar 31 2008 6:47 PM

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Do your have CS installed in a load balanced environoment?  If so, then what's probably happening is both servers are trying to send email at the same time.  If that is the case, you should adjust it so that the email task can only be run on one server.

If that's not the case, then can you go to Control Panel > Administration > Reports > Job Reports and see if the email job is listed multiple times.  If so, you'll need to remove the extra entry from the Tasks configuration.

Tasks are defined in the <tasks> part of communityserver.config, so that and communityserver_override.config would be a good place to look if you're seeing multiple emails.

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jstengel replied on Mon, Mar 31 2008 11:40 PM

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I don't have multiple servers, but I seem to recall messing with the <tasks> section on my development server a while ago.  I'll bet I have and extra task setup in one of those two files.

Thanks!