'Unicode (UTF-8)' is not a supported encoding name (message stuck in queue)

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J-O Eriksson Posted: Tue, May 1 2007 8:15 AM

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Creating a new thread from the http://communityserver.org/forums/t/487313.aspx that I posted earlier. That thread got a bit messy, since I got a lot of different symptoms on different problems.

The problem that still is not solved is that messages sent to the MG, gets stuck in the Queue folder. And at every poll that the MG does, it adds a new thread in the forum for the message stuck in the Queue folder. Also at each poll, the following error can be seen in the log:

2007-04-24 22:59:43,301 [2396] INFO  [] - Begin processing messages
2007-04-24 22:59:43,301 [2396] INFO  [] - Done processing messages
2007-04-24 22:59:43,301 [3464] INFO  [] - Site: csswe - Begin processing site
2007-04-24 22:59:43,301 [3464] INFO  [] - Site: csswe - Retrieving messages
2007-04-24 22:59:44,563 [3464] INFO  [] - Site: csswe - Retrieved messages, 1 messages to process
2007-04-24 22:59:44,593 [3464] INFO  [] - Site: csswe - Submitting messages <000801c786b0$d24bd660$76e38320$@se> to the site
2007-04-24 22:59:46,887 [3464] INFO  [] - Site: csswe - Failed processing message <000801c786b0$d24bd660$76e38320$@se>
2007-04-24 22:59:46,887 [3464] WARN  [] - Fail # Exception: System.Exception: System.ArgumentException : 'Unicode (UTF-8)' is not a supported encoding name.
Parameter name: name
2007-04-24 22:59:46,887 [3464] INFO  [] - Site: csswe - Done processing site

Anyone have any idea on how to solve this, or where I might troubleshoot?

J-O

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Ken Robertson replied on Wed, May 2 2007 8:14 PM

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We just posted a fix for this issue today.  See this KB article.

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J-O Eriksson replied on Thu, May 3 2007 1:06 AM

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Thanks Ken,

 Good to see that it an KB as well! Hopefully makes it easier for others to find as well.

J-O

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J-O Eriksson replied on Thu, May 3 2007 1:10 AM

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BTW, have you considered, having a latest KB list on the sidebar of the forum home? Might save time for some people that are "lucky" to have the same problem as writtend in an KB article, and they might see it before posting.

J-O