Installing Community Server Mail Gateway

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By: bae

Posted: Tue, Nov 14 2006 3:56 PM

The install instructions indicate Microsoft Message Queue is required. If your mail server is external, where does MSMQ have to be running? On the Community Server? Your external Exchange server? Both? How do you know if you have it?

Also, in the communityserver.config step, "configure Mail Gateway to your liking", the directions in the config file are quite obfuscated. Nowhere is it documented what the connection is between "Receivers" and the CommunityServer mail related functions. For exmaple, if I want to email to a blog, does every user need an email box for each blog? If not, how do you map from one to the other?

Under "To Set Up Email-To-Blog" it states "the email address is randomly generated based for the blog and the user". Excuse me. A randomly generated email address? Perhaps for a catch-all but again no connection between the two is identified. It's impossible to make any sense out of this.

You need to understand that in IT circles we are not alloted endless time to reverse engineer your thinking. Install needs to be quick and obvious. This is not.

Thanks

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By: Bill Bosacker

Posted: Tue, Nov 14 2006 4:51 PM In reply to

I don't know how the Mail Gateway uses MSMQ, but there are several different ways to setup MSMQ.  If you want gauranteed delivery with tranactions, MSMQ Server must be installed on every machine in the chain of delivery including the sending machine and the final destination machine (which in most cases is only the 2 machines).  If you are in a domain environment, only Domain Admins will be able to set this up for you.  If you don't use gauranteed delivery and transactions, you can and will periodically lose messages.

Since you have the Mail Gateway addon, I am guessing that you have Gold Support.  You may want to post something in the Gold forums as you are going to need a very technical response.  Setting up MSMQ is rather complicated.  If not done properly, you can lose every message in the queue during any type of failure (i.e. power loss, reboots, application crashes, etc.).

Take it easy,
Bill

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By: bae

Posted: Tue, Nov 14 2006 5:27 PM In reply to

Nope. We must have bought the Professional version without Gold Support because I am denied access.

Back to page 1. The install README states that MSMQ is required. Is this not true?

Thanks.

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By: Bill Bosacker

Posted: Tue, Nov 14 2006 11:57 PM In reply to

I have written several applications that use MSMQ, but all I can assertain from their published help file is that they are using private message queues.  Private message queues can only be accessed by the machine that they are created on (your CS server) and it also means that there is no gauranteed delivery. Try installing MSMQ on the CS machine and set it up for local queues only.  I am guessing that the Mail Gateway add-on will create the queues itself during installation.  If not, you will need to ask Telligent directly as they have not provided any information that I can see.

I hope this helps,
Bill

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