Can not access Control Panel after 2008 SP1

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Earl Beede
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By: Earl Beede
Posted: Mon, Jun 30 2008 12:44 PM

While the rest of the site seems to function normally, I get an error on attempts to access the control panel.

_____________________

Server Error in '/' Application.

Object reference not set to an instance of an object.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. 

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error: 

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace: 

[NullReferenceException: Object reference not set to an instance of an object.]
   CommunityServer.ControlPanel.ControlPanelHomePage.DataBind() +1634
   CommunityServer.ControlPanel.ControlPanelHomePage.Page_Load(Object sender, EventArgs e) +72
   System.Web.UI.Control.OnLoad(EventArgs e) +99
   System.Web.UI.Control.LoadRecursive() +47
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1436


Version Information: Microsoft .NET Framework Version:2.0.50727.1434; ASP.NET Version:2.0.50727.1434
_____________________________
Normal things I have done to try to correct
 - Reload SP 1 files
 - Rerun SP 1 SQL
 - Access via another admin account
 - Examine cs_Sections for corrupt entries (not sure but don't appear to be any)
I am at a lost to what to try next.
Thanks

Enjoy, Earl Beede
 

Answered (Verified) Verified Answers

afscrome
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TelligentSupportTeam
Answered (Verified) By: afscrome
Posted: Mon, Jun 30 2008 2:11 PM In reply to

Did you copy all the files from the Binaries folder of the Upgrade ZIP file into the /bin/ directory of your website?

 
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Earl Beede
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Answered (Verified) By: Earl Beede
Posted: Mon, Jun 30 2008 10:18 PM In reply to

OK, I found the problem and the problem is user error with the FTP program. Once I put the updated files into the correct directories, works like a charm. Thanks for all the eyes.

Enjoy, Earl Beede
 
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afscrome
Top 10 Contributor
2,727 Posts
Points 40,160
TelligentSupportTeam
Answered (Verified) By: afscrome
Posted: Mon, Jun 30 2008 2:11 PM In reply to

Did you copy all the files from the Binaries folder of the Upgrade ZIP file into the /bin/ directory of your website?

 
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  • Post Points: 20 |
Earl Beede
Not Ranked
14 Posts
Points 175
By: Earl Beede
Posted: Mon, Jun 30 2008 3:01 PM In reply to

First, thanks for the response.

I loaded (twice) the Binaries into the /bin of my website. There they overwrote several files and appeared to add a couple of new ones.

My /bin has the same parent as the rest of the files. Is there a reason why the /web files (which I put under the same parent without the /web) are in a different directory in the service patch than binary files? That is, why didn't the service patch come with /web/bin like it did with /web/ControlPanel? Is there a clue there?

Enjoy, Earl Beede
 
  • Post Points: 5 |
Earl Beede
Not Ranked
14 Posts
Points 175
By: Earl Beede
Posted: Mon, Jun 30 2008 4:43 PM In reply to

Follow-up.

Actually, it turns out I can go to the control panel, just not through the front door. If I try the url

http://mysite/controlpanel/default.aspx I get the error. If I add something other than default.aspx (say fourms) to the end, it works fine.

Enjoy, Earl Beede
 
  • Post Points: 5 |
Earl Beede
Not Ranked
14 Posts
Points 175
Answered (Verified) By: Earl Beede
Posted: Mon, Jun 30 2008 10:18 PM In reply to

OK, I found the problem and the problem is user error with the FTP program. Once I put the updated files into the correct directories, works like a charm. Thanks for all the eyes.

Enjoy, Earl Beede
 
Answered (Verified)
  • Post Points: 5 |
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