Installation Instructions - bad link

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bigstrings
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By: bigstrings
Posted: Thu, Apr 24 2008 2:43 PM

On the page where you download 2008 Express, there's a link to Installation Instructions that is bad.  It points to a page about Support tickets. 

 

 
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Alex Crome
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By: Alex Crome
Posted: Thu, Apr 24 2008 3:08 PM In reply to

 It looks like the http://get.communityserver.com/download/ pages are pointing to links from before CommunityServer was moved from .org to .com, still linking to the old docs site, and the old .org url.

 
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Ken Robertson
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By: Ken Robertson
Posted: Thu, Apr 24 2008 5:33 PM In reply to

Which links?  I don't see any links to the old .org domain name on the downloads page.  Could you clarify which ones?

 
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Alex Crome
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By: Alex Crome
Posted: Thu, Apr 24 2008 5:48 PM In reply to

 Sorry, wasn't specific enough as to which page I meant - I meant the pages that download CS files, and the links I'm refering to are

Thanks for downloading!

Your download should start automatically in a few seconds, if it does not, click here.

Need More Help?

Community Server

Harvest Reporting Server

 
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Alex Crome
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By: Alex Crome
Posted: Thu, Apr 24 2008 6:29 PM In reply to

 Hmm, my reply got caught by the spam blocker.

The Page I meant to refer to, but wasn't all that clear about was the page where the CS download starts - the one that looks like the folowing (removed links to prevent post being caught by spam blocker again Wink)

Thanks for downloading!

Your download should start automatically in a few seconds, if it does not, click here.

Need More Help?

Community Server

  • Install Instructions
  • Documentation
  • Knowledge Base
  • Video Tutorials
  • Support Forums

Harvest Reporting Server

  • Harvest Documentation
 
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slee
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By: slee
Posted: Thu, Apr 24 2008 6:48 PM In reply to

most of the links referring to installation or documentation seem to be all pointing to the wrong place they all end u showing the suport page which recently has been sooo annoying when you are trying to find something.

 

 
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Ken Robertson
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By: Ken Robertson
Posted: Fri, Apr 25 2008 11:29 AM In reply to

I will let the marketing team that is managing the site know.  They can verify where that content exists on the new site and update the download page.  Thanks for the heads up, I was looking at the list of downloads and thought that was what you meant. :)

 
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kleinma
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By: kleinma
Posted: Fri, Apr 25 2008 2:17 PM In reply to

In the mean time, is there a valid link to the web based installer instructions?

Do you have any idea how annoying it is that almost EVERY link you click on brings you to that stupid "introducing our new support ticket system" page???

I have resorted to using googles web cache to find information about how to install CS, simply because everytime I think I have found it using your own site, I just get redirected to that support ticket page.

Even when you click the documentation link under related documents on that page, you just get a page with 10 links on it, none of which have anything to do with initial installation/configuration of this product.

 
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kleinma
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By: kleinma
Posted: Fri, Apr 25 2008 2:24 PM In reply to

 I found this.. yay!

 

http://docs.communityserver.com/documentation/getting-started/community-server-2008-web-installation/

 
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