Critical Error: SiteUrls.Config

rated by 0 users
Answered (Verified) This post has 1 verified answer | 6 Replies | 2 Followers

dogzilla
Not Ranked
3 Posts
Points 60
By: dogzilla
Posted: Wed, Apr 9 2008 11:55 AM

Version is CS2007_3.0.20611.960.

Has been just been upgraded and is now giving the following error :

Community Server expects to find a valid XML file containing all of the links for a community. By default, this file is located at the root of the with the name SiteUrls.config. 

A common error is that SiteUrls.config included unescaped XML characters, such as "&" when defining a querystring.

I've checked that connectionstrings.config is correct and siteurls.config hasn't changed.

Suggestions?


 
  • Post Points: 20 |

Answered (Verified) Verified Answers

Alex Crome
Top 10 Contributor
2,780 Posts
Points 41,105
TelligentSupportTeam
Answered (Verified) By: Alex Crome
Posted: Wed, Apr 9 2008 1:09 PM In reply to

 You'd be suprised it's more specific than it looks.

Have you changed the domain name (e.g. moving it to test.mydomain.com for testing before rolling out the upgrade?)  If so, can you open up the cs_Sites table and change the the entry for your domain from mydomain.com to xxx.mydomain.com (where mydomain.com is the old domain, and xxx.mydomain.com is the new domain).

 
Answered (Verified)
  • Post Points: 20 |

All Replies

Alex Crome
Top 10 Contributor
2,780 Posts
Points 41,105
TelligentSupportTeam
By: Alex Crome
Posted: Wed, Apr 9 2008 11:57 AM In reply to

If you've just upgraded, you haven't upgraded to the most recent version of CS2007 - the most recent is 3.1.xxx (2007.1).  I suggest you do that first as CS2007.1 includes a large number of bug and performance fixes.  2007.1 also gives a bit more information on the siteurls error pages so will be more useful in diagnosing any problems.

 
  • Post Points: 20 |
dogzilla
Not Ranked
3 Posts
Points 60
By: dogzilla
Posted: Wed, Apr 9 2008 12:15 PM In reply to

Sorry i think that was the old version. As far as i know it was upgraded to the latest version. ( i didnt do the upgrade, not sure how to check )

 
  • Post Points: 20 |
Alex Crome
Top 10 Contributor
2,780 Posts
Points 41,105
TelligentSupportTeam
By: Alex Crome
Posted: Wed, Apr 9 2008 12:21 PM In reply to

 If you're using CS2007.1, there should be at the top of the page a blue blox, that will look like

Specific Error Message: SOME ERROR

If you don't see that then you're not running the latest version of CS2007 and I'd reccomend you upgrade to CS2007.1 (n.b. you want CS2007.1, not CS2007 SP2).

If you do see that blue box, what does it say as it's that that tells us what is really going on.

 
  • Post Points: 20 |
dogzilla
Not Ranked
3 Posts
Points 60
By: dogzilla
Posted: Wed, Apr 9 2008 1:01 PM In reply to

Yes i have the blue box and it says :

Specific Error Message:

xxx.mydomain.com

I didn't include it in my original post because it's not exactly specific........

 

 

 
  • Post Points: 20 |
Alex Crome
Top 10 Contributor
2,780 Posts
Points 41,105
TelligentSupportTeam
Answered (Verified) By: Alex Crome
Posted: Wed, Apr 9 2008 1:09 PM In reply to

 You'd be suprised it's more specific than it looks.

Have you changed the domain name (e.g. moving it to test.mydomain.com for testing before rolling out the upgrade?)  If so, can you open up the cs_Sites table and change the the entry for your domain from mydomain.com to xxx.mydomain.com (where mydomain.com is the old domain, and xxx.mydomain.com is the new domain).

 
Answered (Verified)
  • Post Points: 20 |
radmunson
Not Ranked
9 Posts
Points 105
By: radmunson
Posted: Sat, Jun 7 2008 1:24 PM In reply to

I had a similar problem and I fixed it by executing the cs_system_CreateCommunity stored procedure.

This is the template for executing it:

exec dbo.cs_system_CreateCommunity 'localhost/cs', 'dev', 'admin@example.org', 'AdminUserName', 'AdminPassword', 0, 0

where localhost/cs = your URL, and admin info = your values.

 

 
  • Post Points: 5 |
Page 1 of 1 (7 items) | RSS
Powered by Community Server (Commercial Edition), by Telligent Systems

Copyright© 2008 Telligent Systems Inc. All rights reserved
CommunityServer.com  •  Telligent.com