An error occurred while attempting to create this user.

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gbonebrake Posted: Mon, Mar 3 2008 2:32 PM

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 I'm getting the following error : "An error occurred while attempting to create this user. " when trying to join a CS2007 site as a new user.  The user gets created with a status of pending approval, as it should per my site setup.  When I login as admin and change the user to approved, and click "Save Changes" I get an "Oops something went wrong!" message.  The user is approved however.  Also, getting the "Oops something went wrong!" message when trying to change a user's password.

I've seen similar error messages listed in other posts that appear to be related to Collation settings on the SQL server.  I checked, the setting is the same on the server and database.  I did move the physical location of this site on the disk a week or so ago and upgraded a CS 2.1 site to 2007 that was hosted on the same SQL server, but nothing there should have caused this that I can think of.

Any thoughts would be appreciated.

Thanks-

Greg

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gbonebrake replied on Mon, Mar 3 2008 7:44 PM

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 For anyone else who runs into this issue, it was caused by a blank Site Description.  Apparently that is included in an email that is sent out to new users.  Same issue caused the problem resetting passwords.

Greg

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stimpy77 replied on Thu, Jun 26 2008 12:26 PM

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might explain it for you .. not for me

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stimpy77 replied on Thu, Jun 26 2008 12:35 PM

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For me I found it by setting a breakpoint in the SDK in CommunityServer.Controls.CreateUserForm : 1068

CreateButton_Click() { ... CreateUserStatus status = CreateNewUser(user); .. }

(or in if it fails somewhere else, @ 923 at the top of CreateButton_Click)

step through it with F11 and introspect the Exception, which, by the way, is not properly getting logged

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stimpy77 replied on Thu, Jun 26 2008 12:37 PM

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oh btw my own context is cs 2008 not cs 2007